Never Miss a call, when you’re not at your desk, forward calls to another extension or even to your mobile or landline phone.

Feature that gives you the possibility to pick up calls ringing at other extensions. You can answer another employee's phone without leaving your desk.

This feature is very useful when you want to put multiple callers on hold and allow these callers to be picked up by someone else.

Calls can be transferred between extensions or even to public phone numbers. When an important call arrives, the secretary can transfer it directly to your mobile and the caller will never know what happened.

Record important calls like customer calls as part of satisfaction improvement programs or abuse prevention. Call recording is event driven and done at local system level.

The voicemail feature answers calls after a certain amount of time and records the caller's message. Recorded messages can be heard while out of office in your mesage inbox or can be sent by email.

If a caller does not know the extension number of the person he is trying to reach, he may look up the called party using the first three letters of his surname.

Never miss a call while an employee is busy on another call. The call gets forwarded to another extension if not answered within a specified amount of time.

When an extension is called, this triggers other extensions to ring. The first extension answering the call gets the connection.

Another important feature. When you receive a call on your extension, your mobile phone, home phone and office phone can ring at the same time. The caller is connected with the phone that first answers.

Filter incoming calls based on CallerID and time of call, using rules that can perform a set of predefined actions, like hangup and transfer to certain destinations or voice mail.

SIP trunking capabilities on extension level. Remote extensions can be assigned with individual DID's and call processing features.

T.38 passthrough and endpoint support. Send and receive faxes without any problem. Received fax can be sent via email or stored in message inbox.

A company can assign a special phone number the employees can call from a public number in order to check their voicemail messages. A fast and affordable, yet centralized access to voicemail from public phones.

Create complex auto-attendant voice menus with multiple contexts, options and actions. An indispensable business tool that can replace a secretary or even substantially reduce costs and increase customer satisfaction.

Call queues can answer multiple calls and distribute them to agents based on rules. Used by sales, customer service or support, to maximise the company's resources utilization, and improve customer satisfaction.